Exploiting the power of technology in special education to improve educational opportunities for children, youth, and adults with disabilities.

Bug Reports

Knowledge by Design, Inc. is committed to designing the best possible experience for our software users. Please use the form below to report any problems you encounter that you think may be due to a bug in the software.

If you need technical support, please visit our support page. Or, if you would like to provide a suggestion or request an enhancement, please use our suggestion form.

Email Address:
1. What software are you using?
2. Please enter a brief one-line description of the problem (example: "Records won't export"):
3. What operating system are you using?
4a. If the problem happens repeatedly, please list the steps required to cause it, leaving a blank line between steps (example: "1. Open a collection. 2. Search on the topic..."):
4b. If the problem happened only once (or, occasionally for no apparent reason), please describe the circumstances in which it occurred: